Video Surveillance Directive
Directive
Qualico is committed to ensuring a safe environment for all sales agents, contractors and individuals who work in or visit our show homes while simultaneously respecting an individual’s right to privacy.
Purpose
The purpose of this directive is to ensure that any use of video surveillance by Qualico is done in a manner that compliance with Private Sector Policy Legislation as well as applicable state and federal laws in the United States and balances the need for Qualico to conduct video surveillance and to respect individuals’ right to privacy.
Scope
- All show homes are to be equipped with cameras at show home entry points, reception areas of offices, or where surveillance is deemed necessary.
- Video Surveillance solutions will be chosen to reflect the least privacy invasive option necessary to ensure the security needs of Qualico.
- Sound recording is strictly prohibited and all video surveillance cameras with sound recording functionality must have this function turned off or disabled.
- Surveillance will not be used to observe or analyze employee performance.
- Surveillance will not be used to observe or analyze clients or individuals for any other use related to the collection of marketing or business intelligence.
- Signage must be posted at entry points and clearly visible to the public so individuals may choose to protect their privacy by leaving the premises.
- Recorded images will be stored in a secure location, with limited access and imaged destroyed when they are no longer required for business purposes.
- Recordings will not be released to any party without approval from Qualico legal counsel.
Responsibilities
Sales Manager
- Ensure that all show homes are equipped with functioning cameras to protect sales agents, contractors, individuals, and company property from harassment, violence, or loss.
- Ensure all cameras are tested quarterly for proper function and performance and provide the Regional Qualico Health and Safety Team with a record of the test and the results.
- Complete one (1) inspection per month on all sales centers under their supervision.
Regional Safety Manager
- Ensure that cameras and surveillance signage is installed and posted in show homes, by conducting inspections on active show homes.
- If requested by Qualico Legal Counsel, ensure to provide a copy of the recorded event.
The safety information in this directive does not take precedence over the Private Sector Policy Legislation.