Operational Emergencies

Hazards Present	Controls or Devices Required	Additional Training Requirements
Medical Emergency Extreme Temperatures Lack of Lighting Lack of Access / Egress	Safety Vest for Fire Warden / Fire Marshal Cell Phone First Aid Kit Call Button on Elevator	First Aid Training

Emergency Response Procedure
Operational emergencies can include a Power Outage or being Trapped in an Elevator. Below are procedures for these operational emergencies. Power Outage Procedure: Emergency lighting will come on in the building if there is a power outage. Notify your Property Manager, Regional Vice President and the Fire Marshal. They will contact the local hydro / power company to report the power outage and get an update on when the power will be restored to the area. Workers are to remain in the building until they are communicated with. If power is not restored, the Regional Vice President will determine if / when Workers will be released from the building. If You Are Required to Evacuate: All Workers shall immediately proceed to carry out an orderly evacuation of the building to the appropriate muster point. Please consult your regional office for relevant muster points. Once you are outside, report from the muster point to the Fire Marshal, to ensure they can account for all individuals. Ensure all injuries have been treated by a trained first aider or medical professional. Wait for further instructions regarding re-entry of the building or other instructions. Trapped in an Elevator Procedure: Remain calm. If the elevator stops between floors, press the call button inside of the elevator to seek help. The call button will signal the elevator company who is on call 24/7. A technician will be dispatched within 30 minutes to the location. If you do have your cell phone available, you can call reception to ask for assistance. You can also bang on the door to get the attention of other Workers outside of the elevator, to let them know you are stuck inside the elevator. Report all elevator malfunctions to your Property Manager or Fire Marshal.

Emergency Response Procedure

Operational emergencies can include a Power Outage or being Trapped in an Elevator. Below are procedures for these operational emergencies.

Power Outage Procedure:

Emergency lighting will come on in the building if there is a power outage.
Notify your Property Manager, Regional Vice President and the Fire Marshal.
They will contact the local hydro / power company to report the power outage and get an update on when the power will be restored to the area.
Workers are to remain in the building until they are communicated with.
- If power is not restored, the Regional Vice President will determine if / when Workers will be released from the building.

If You Are Required to Evacuate:

All Workers shall immediately proceed to carry out an orderly evacuation of the building to the appropriate muster point.
- Please consult your regional office for relevant muster points.
Once you are outside, report from the muster point to the Fire Marshal, to ensure they can account for all individuals.
Ensure all injuries have been treated by a trained first aider or medical professional.
Wait for further instructions regarding re-entry of the building or other instructions.

Trapped in an Elevator Procedure:

Remain calm.
If the elevator stops between floors, press the call button inside of the elevator to seek help.
- The call button will signal the elevator company who is on call 24/7.
- A technician will be dispatched within 30 minutes to the location.
- If you do have your cell phone available, you can call reception to ask for assistance.
You can also bang on the door to get the attention of other Workers outside of the elevator, to let them know you are stuck inside the elevator.
Report all elevator malfunctions to your Property Manager or Fire Marshal.